Which payment methods do you accept?
Can I get a (VAT) invoice for my purchase?
Yes, you should have received this via email shortly after completing your order. A full overview of your invoices can be found in the Billing section of your Account.
How do I update my address on invoices?
Update Your Profile; we will use that address on all future invoices. Past (or current unpaid) invoices will not be affected.
How much taxes/VAT do I have to pay?
All prices are exclusive of taxes, as the VAT percentage on digital goods and services depends on where you're from.
For clients from the European Union that do not have a VAT registration, we charge your local VAT rate: between 15% and 27%.
For clients from the European Union with a VAT registration, we apply the so-called Reverse Charge mechanism, meaning no additional VAT is added to the bill.
Dutch clients always pay 21% VAT, with or without VAT registration, as modmore is registered in the Netherlands.
For clients outside the European Union, no additional taxes are charged.
Is my Credit Card safe when using it on your site?
Yes. All your communications with the modmore server is encrypted, but your credit card never touches our server anyway!
Even if we wanted to, we never get to see your full credit card number.
Can I make a one-time payment to use on multiple purchases?
Absolutely. Simply make a deposit here and when making a purchase, we will automatically deduct the price from your deposit until it is empty.
By making a deposit, it is even possible to purchase packages straight from the modmore Package Provider. Simply enable Auto Purchase for the API Key you used to connect, and then download a package. If you have sufficient funds on your account, it will immediately purchase a fresh license, generate an invoice, send the email confirmation and create your package.
Can I make multiple purchases with a single payment?
Do you offer bulk, volume, combo or unlimited licenses?
For each of our Premium Extras, we offer Single Licenses as well as an Unlimited License, which is a monthly subscription.
On request we can provide custom license packs or a prepaid unlimited license for 6 or 12 months. If you wish to combine multiple Unlimited Licenses, we can offer you a discount on that.